*Please note that you have to be an administrator level user to manage community members.*
Managing the users in a community can be done by accessing the Manage Members tab from the Admin area under 'Manage Community'.
Here you will be able to see a list of all active and inactive users that are part of the community.
In this section you can do the following:
- Add a user to channels
- Reset a user's password
- Make a user admin of the community
- Activate/Deactivate a user
To deactivate multiple users, after accessing the Manage Members tab from the admin area, you will need to click on the Deactivate Members button.
Then, you have the option of searching for members to deactivate, or the option to select many members at once.
If you choose to select many members at once, you will need to enter the usernames or emails associated with the accounts you want to deactivate. You can also copy these from a list e.g. in Microsoft Excel or Google Sheets for pasting, as long as the data to be copied is separated.
After you have selected the community members to deactivate, click on the Next button.
You will then be able to proceed to deactivate these members from your community.